Privacy Policy

Privacy Policy

Effective Date: December 13, 2025 · Last Updated: December 13, 2025

2W Inc. ("2Wander," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our websites, mobile applications, and related services (collectively, the "Services").

By using 2Wander, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you choose to provide, certain information that is collected automatically when you use the Services, and limited information from third parties.

a. Information You Provide

We collect information you choose to provide, including:

  • • Name and email address
  • • Account credentials
  • • Profile photo
  • • Trip details, itineraries, and notes
  • • Budget and expense information you choose to enter
  • • Receipts or receipt images and extracted receipt text (optional)
  • • Feedback and corrections you provide to improve categorization
  • • Messages and communications with your crew
  • • Information submitted via contact, careers, or partnership forms

b. Information Collected Automatically

When you use the Services, we may automatically collect:

  • • Device information (device type, operating system, app version)
  • • Usage data (features used, interactions, timestamps)
  • • IP address and general location derived from IP
  • • Crash logs and performance diagnostics

c. Information from Third Parties

We may receive limited information from service providers that support hosting, analytics, authentication, payments, and customer support. These providers process information on our behalf in accordance with our instructions.

2. How We Use Information

We use personal information to:

  • • Provide and operate the Services
  • • Enable trip planning, budgeting, and collaboration
  • • Communicate with users, including transactional notifications
  • • Provide customer support and respond to inquiries
  • • Improve features, performance, and user experience
  • • Generate aggregated analytics and internal reporting dashboards
  • • Maintain security and prevent abuse or misuse of the Services
  • • Comply with legal obligations and enforce our agreements

We do not sell personal information.

3. AI and Automated Processing

2Wander may use automated processing or AI-powered tools to provide planning assistance or insights, such as suggesting itinerary structures, categorizing expenses, or extracting information from receipts you choose to upload. To provide these features, we may process the relevant content you submit (for example, trip details, budget entries, receipt text) and generate outputs that help you organize information. We may store AI outputs and limited examples (including corrections) to improve accuracy and reduce repeated processing over time. We do not use automated decision-making for advertising profiling or decisions with legal or similarly significant effects on you.

4. How We Share Information

We may share information in the following limited circumstances:

  • With authorized team members: employees and contractors who need access to operate, support, and improve the Services.
  • With your crew: Content shared within a journey is visible to invited participants and admins based on your settings.
  • With service providers: vendors that support hosting, analytics, communications, authentication, and security, who are bound by contractual obligations to protect your information and use it only on our behalf.
  • For legal and safety reasons: when required to comply with law, respond to lawful requests, prevent fraud or abuse, or protect rights, property, or safety.

5. Data Retention

We retain information only as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request account deletion at any time, and we will delete or de-identify associated information, subject to any data we must retain for legal or operational reasons.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • • Access your personal information
  • • Request correction of inaccurate or incomplete information
  • • Request deletion of certain information
  • • Restrict or object to certain processing

You can exercise many of these controls directly in the app (for example, by updating profile details or deleting trips). For other requests, contact us at legal@2wander.app. We may need to verify your identity before responding.

California Privacy Rights (CCPA/CPRA)

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and correct certain personal information. 2Wander does not sell personal information as defined by these laws. Requests may be sent to legal@2wander.app.

7. Cookies and Analytics

We use cookies and similar technologies to operate and improve our Services, remember your preferences, and understand usage in the aggregate. You can control cookies through your browser or device settings. Disabling certain cookies may affect some core functionality.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed in the United States or other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence. We take steps designed to ensure that such transfers comply with applicable law and that your information remains protected.

10. Children's Privacy

2Wander is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

11. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any websites or services you visit.

12. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice (such as in-app notifications). Your continued use of the Services after the updated Privacy Policy becomes effective means you have read and understood the changes.

13. Contact

If you have questions or concerns, please contact:

2W Inc. Legal Team

📧 legal@2wander.app